Hello fellow divers,
Last month I outlined how Aquatic Adventures was preparing to reopen our business and return to diving following the lifting of Governor Evers’ Stay at Home order. This month I want to report on our progress in restarting our business.
First, I am happy to inform you that Aquatic Adventures is back open 7 days a week. We have elected to make our hours very simple for our customers. Our new hours are as follows:
- Monday - Friday: 11 a.m. to 6 p.m.
- Saturday and Sunday: 11 a.m. to 4 p.m.
In addition to reopening our retail business, scuba training and charters have resumed operation as well. Reopening these parts of our business has required some significant changes, which I have outlined below.
Changes to Scuba Training
To reopen scuba training, Aquatic Adventures has instituted safety protocols and disinfecting procedures well beyond what we have done in the past. Our staff disinfects all rental equipment, transports equipment, and then collects and cleans all gear for our students. While this has tripled our labor costs, we firmly believe that the safety of our customers and staff require us to be diligent in our disinfecting procedures.
Aquatic Adventures also has significantly reduced our class sizes going from 6 to 10 students in some classes to no more than 2 to 4 students in any given class. By reducing the number of students, we are doing our best to minimize the risk of spreading the Coronavirus. The reduced number of students has had the added benefit of allowing more interaction between instructional staff and students, which we hope is providing a better experience for everyone we train.
Unfortunately, the increase in our labor costs for training have necessitated that we increase the price of several of our core classes. We hope our customers can understand that there is really no way to provide these added services and safety measures at the prices we had in 2019.
Changes to Dive Charters
After several weeks of diligent work, we have arranged to resume diving on Lake Michigan. Again, to reduce the risk of transmitting the Coronavirus, we are limiting the number of divers on the boats. The Sarah Jane will be restricted to no more than 4 divers. The Len-Der will be restricted to no more than 6 divers. The cost per 2-dive trip will remain $110. Anyone interested in booking a private charter to further reduce their risk can call us to schedule one. Up to 4 divers will cost $440 per 2-dive trip. If you are interested in being on our call list for ad hoc charters not listed on our website, please email us at firstname.lastname@example.org.
In closing, I would like to personally thank all of our customers who supported us during the Stay at Home order and continue to support us as we work through the vast number of changes the Coronavirus has brought to our business. We have had customers purchase gift card, buy new equipment, and register family members for classes to help us through these uncertain times. Without your continued support, we would not be here. Because of your support, all of our employees have been able to return to work.
Best of health to all.
Aquatic Adventures, Inc.